Sesh Fitness App LLC DBA SeshDx


TERMS OF SERVICE (CLIENT SERVICES AGREEMENT)

SeshDx / Sesh Diagnostics

Effective March 03, 2026

In case of an emergency, please call 911.


1. Acceptance of These Terms

By purchasing, enrolling in, or using any services provided by Sesh Fitness App LLC DBA SeshDx (“SeshDx”, “we”, “us”, “our”), including services offered through Seshdiagnostics.com (the “Site”), you (“Client”, “you”, “your”) acknowledge that you have read, understood, and agree to these Terms of Service (“Agreement”).


2. Important Health Disclaimer (Educational Only)

All content provided on the Site, in programs, emails, community spaces, or messages is for educational and informational purposes only and is not medical advice. SeshDx is not a primary healthcare provider. Trainers, nutritionists, and other non-licensed practitioners often ask for acknowledgement of the following. You understand and agree that SeshDx:

  • is not medically qualified and does not provide medical diagnosis, treatment, or medical advice for any specific health condition;

  • is not a substitute for advice from a licensed physician or other qualified healthcare provider and provides education only on general principles of health and wellness;

  • recommends that you consult your physician before making changes to diet, exercise, supplements, or lifestyle;

  • does not warrant the accuracy of information provided (including third-party content) and is not responsible for errors or omissions;

  • is not liable for losses or harms you may suffer by relying on information we provide;

  • does not endorse or recommend any specific product, service, or protocol as medical treatment;

  • does not guarantee outcomes or results;

  • is not a “covered entity” or “business associate” under HIPAA and your information is generally not protected under HIPAA when shared with us (see Privacy Policy);

  • cannot provide medical diagnosis codes or CPT codes for insurance billing.

Always consult your physician or qualified health professional before making changes to diet, exercise, supplements, hormones, or medications.


3. What We Do and Do Not Do

What we do: We may help arrange laboratory testing through a third-party laboratory and provide a holistic, functional, or nutritional interpretation of results for educational purposes. The interpretation provided is for educational purposes only, and is not a clinical finding. 

What we do not do: We do not diagnose, treat, cure, or prevent disease; prescribe medications; provide emergency care; or replace your relationship with a licensed medical provider. Your licensed provider may use the same lab reports to diagnose or treat conditions, we do not. You must consult a licensed healthcare professional before acting on any interpretation.


4. Client Responsibilities

You agree that you:

  • will consult your physician regarding any symptoms, diagnoses, medications, and interpretation of lab results;

  • will seek medical advice before making dietary, exercise, supplement, or lifestyle changes;

  • are solely responsible for your decisions, actions, and results;

  • will provide accurate information and update us if anything relevant changes (medications, pregnancy status, conditions, etc.).


5. Consult Your Doctor

You should consult your licensed healthcare provider:

  • for medical interpretation of lab results;

  • before starting or changing exercise programs;

  • before adding or changing supplements, herbs, hormones, peptides, or medications;

  • for any health concern, symptom, or worsening condition;

  • before beginning any therapy or modality.


6. No Warranties

We will provide services with reasonable care and skill. Other than that, services are provided “as is” and “as available.” We make no warranty:

  • that lab results are accurate (labs are third parties);

  • that any interpretation, education, or guidance will meet your needs;

  • that results or outcomes will occur.


7. Limitation of Liability

To the maximum extent permitted by law, SeshDx will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to:

  • your use of the services;

  • your reliance on education or information provided;

  • any lab results or delays/errors from third parties;

  • any products, supplements, or therapies you choose to use;

  • any failure to identify a medical condition or disease (you acknowledge this is not the purpose of our services).

If liability cannot be excluded, it is limited to $500 or the amount paid for the relevant service, whichever is lower for the service giving rise to the claim.


8. No Product Recommendations

If we share information about products, supplements, or therapies, it is for educational purposes only to support informed conversations with your licensed provider. We do not endorse, prescribe, or guarantee any product. If we have a partnership, affiliate agreement, or similar, with any product it will be publicly and clearly disclosed. 


9. Payments, Refunds, and Chargebacks
Due to the nature of our services, which provide instant access to valuable content, resources, and personalized coaching, we are unable to offer refunds for either 1:1 coaching services or lab bundles once purchased. When you sign up, you receive immediate benefits, making it impossible to reverse or revoke the service provided.

Additionally, if you choose a payment plan, all scheduled payments are binding, and cancellation for any remaining amounts will not be permitted under any circumstances.

We strongly encourage you to carefully review the details and description of each program and product prior to purchase, to ensure it aligns with your needs and expectations. If you have any questions or require clarification, please contact support@seshdiagnostics.com

  • You agree to pay all fees associated with your purchase at checkout or as invoiced.

  • You agree to contact us before initiating any chargeback to attempt a resolution in good faith.


10. Confidentiality (Non-HIPAA)

We will make reasonable efforts to protect the privacy of information you share with us (including lab results), but you acknowledge:

  • this is not governed by doctor-patient privilege;

  • this is generally not protected under HIPAA in our hands;

  • we cannot guarantee absolute security.


Please review our Privacy Policy for more information.


11. Termination

We may refuse service or terminate services at any time if you violate this Agreement, misuse the Site, engage in harassment, or for any lawful business reason. You may stop services at any time; however, fees paid may be non-refundable unless otherwise stated.


12. Dispute Resolution

You agree to contact us first to attempt informal resolution. If we cannot resolve a dispute, disputes will be handled under the Governing Law section below.


13. Governing Law

This Agreement is governed by the laws of the United States and the state of Kentucky, without regard to conflict-of-law rules.


14. Changes to These Terms

We may update these Terms from time to time. The “Effective Date” will reflect the latest version. Continued use of the Site or services means you accept changes.


15. Contact

Questions about this Agreement: support@seshdiagnostics.com


16. Signature / Agreement

By signing, checking a box, typing your name, clicking “I Agree,” purchasing, or otherwise using our services, you confirm you agree to this Agreement.


17. Force Majeure

SeshDx is not liable for delays or failures in performance resulting from causes outside its reasonable control, including third-party lab delays, supplier failures, natural disasters, and similar events.