FAQ
Ask me anything.
If you’re new here or wondering what to expect, these answers will guide you through how prescriptions, diagnostic labs, and coaching works, what’s included, and how we tailor every plan to your needs.
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Diagnostic Labs
How long does it take to see my results?
How long does it take to see my results?
Do you work with international clients?
Do you work with international clients?
Do you offer payment plans?
Do you offer payment plans?
How fast will I see results?
How fast will I see results?
What results should I expect?
What results should I expect?
What labs does SeshDx offer?
What labs does SeshDx offer?
How do I order a lab panel?
How do I order a lab panel?
Do I need to go somewhere to get my blood drawn?
Do I need to go somewhere to get my blood drawn?
What is Practice Better and why do I need it?
What is Practice Better and why do I need it?
Are these the same labs my doctor orders?
Are these the same labs my doctor orders?
Do I need a prescription or a doctor's referral to order labs?
Do I need a prescription or a doctor's referral to order labs?
What happens after my lab results come in?
What happens after my lab results come in?
What does a protocol include?
What does a protocol include?
How long does it take to receive my protocol after results are in?
How long does it take to receive my protocol after results are in?
Can I ask Shae questions about my results?
Can I ask Shae questions about my results?
Do I need to work with Shae to get a protocol?
Do I need to work with Shae to get a protocol?
Will my results be shared with anyone?
Will my results be shared with anyone?
What is a Fullscript Journey?
What is a Fullscript Journey?
How is a Fullscript Journey different from a SeshDx diagnostics panel?
How is a Fullscript Journey different from a SeshDx diagnostics panel?
How do I purchase a Fullscript Journey or discounted supplements?
How do I purchase a Fullscript Journey or discounted supplements?
What happens after I complete my Fullscript Journey lab?
What happens after I complete my Fullscript Journey lab?
Can I upgrade to a full SeshDx diagnostic panel later?
Can I upgrade to a full SeshDx diagnostic panel later?
Is pay-over-time available for Fullscript Journeys?
Is pay-over-time available for Fullscript Journeys?
General
Are appointments in person or virtual?
Are appointments in person or virtual?
Do you accept insurance?
Do you accept insurance?
What is SeshDx?
What is SeshDx?
Who is SeshDx for?
Who is SeshDx for?
How do I start with SeshDx?
How do I start with SeshDx?
Do I need a diagnosis to get started?
Do I need a diagnosis to get started?
Is SeshDx a medical practice?
Is SeshDx a medical practice?
Does SeshDx accept insurance?
Does SeshDx accept insurance?
How do I apply pay-over-time at checkout?
How do I apply pay-over-time at checkout?
What is your refund policy?
What is your refund policy?
How do I contact SeshDx support?
How do I contact SeshDx support?
How do I log into my client portal?
How do I log into my client portal?
I purchased a Fullscript Journey. How do I access my account?
I purchased a Fullscript Journey. How do I access my account?
I have a question about my prescription or medication shipment. Who do I contact?
I have a question about my prescription or medication shipment. Who do I contact?
What if I have a clinical concern or urgent health question?
What if I have a clinical concern or urgent health question?
Coaching
What is your coaching background?
What is your coaching background?
Do I need labs to work with Shae?
Do I need labs to work with Shae?
Is functional coaching medical care?
Is functional coaching medical care?
What is included in coaching with Shae?
What is included in coaching with Shae?
Are sessions in person or virtual?
Are sessions in person or virtual?
Supplements
Where do I purchase supplements recommended by SeshDx?
Where do I purchase supplements recommended by SeshDx?
Do I need to complete labs before purchasing supplements?
Do I need to complete labs before purchasing supplements?
Are the supplements in the dispensary the same ones Shae recommends in protocols?
Are the supplements in the dispensary the same ones Shae recommends in protocols?
How do I access the Fullscript dispensary?
How do I access the Fullscript dispensary?
Is Fullscript the same as Practice Better?
Is Fullscript the same as Practice Better?
Prescriptions
What prescription therapies does SeshDx offer?
What prescription therapies does SeshDx offer?
What is the difference between microdosing and medical weight loss?
What is the difference between microdosing and medical weight loss?
What do the metabolic and cellular optimization therapies do?
What do the metabolic and cellular optimization therapies do?
Who prescribes my medication?
Who prescribes my medication?
What is Openloop?
What is Openloop?
Am I eligible for these therapies?
Am I eligible for these therapies?
How does the consult work? Is it a live video visit?
How does the consult work? Is it a live video visit?
Do I need labs before starting a prescription therapy?
Do I need labs before starting a prescription therapy?
What is the follow-up schedule?
What is the follow-up schedule?
What if I feel nauseous on a GLP-1?
What if I feel nauseous on a GLP-1?
Will I have a consultation before receiving a prescription?
Will I have a consultation before receiving a prescription?
How is my medication delivered?
How is my medication delivered?
Do I get anything besides the medication?
Do I get anything besides the medication?
Can I manage my prescriptions through Practice Better?
Can I manage my prescriptions through Practice Better?
Is pay-over-time available for prescription therapies?
Is pay-over-time available for prescription therapies?
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